Customer first
Customer first is our core service concept. Through the establishment of a set of customer service as the center of the management system, increase the investment in technology development, internal construction to improve the quality of staff and so on to meet all customer requirements.
Professional support
We have a professional team and senior experts, we are ready to provide you with all kinds of support and assistance. Free to provide Pre-sale technical support, Sales of professional service, After-sales service guarantee.
Full participation
Full participation, close personal consultant services. Set up the customer manager system for each customer, let the design project have a person to interface, let the most familiar with the customer's products as the design work. By reducing the customer's development cycle and development times, the total cost of customer's actual development is minimized, thereby reducing the cost of the product.
Quick response
- RFQ: < 4 Working hours.
- EQ: < 8 Working hours.
- Customer complaint response: < 4 Working hours.
- Professional technical support with 24 hours.
- 24-hours Production Running.
- 24-hours delivery service.
- Professional customized Service.
We have four sales teams responsible for different markets. More than 70% of sales have worked in the company for more than 4 years, and more than 76% of sales have a professional technical background, which can serve you efficiently (24hours*7) and respond quickly, Shorten product development and production cycle from all aspects, save product launch time, and quickly occupy the market for your products.
Deliver on time
1. All orders are informationized, ERP systematic management, The on-time delivery rate of orders in the past 5 years is over 98%.
2. Global export experiences by forwarder & different couriers with account open for years. Door to Door delivery. (DHL/FedEx/UPS/forwarder(By Air or Sea), Sino-european Railway...)
Perfect Service
We provide pre-sales and in-sale technical support for Free to you. We have a comprehensive after-sales service system, so that customers have no worries. Most companies say they are proud of their customer service.
Server More than 5,000 Electronic Engineers.
Over 1,000+ Active Customers.
If you have any ideas, please feel free to contact us.
Please kindly send email to sales@greathomepcb.com. our experts will response you timely.